COMMUNICATION SKILLS FOR
ACCOUNTING, FINANCE & AUDIT PROFESSIONALS
“Our experience has been that, as we’ve elevated communication skills to ‘must haves’ as opposed to ‘nice to haves,’ people who want to be successful shift their focus. We need to make certain that we have raised those skill sets high enough in the pecking order that people believe they’re as important as their technical skills.”
-Bob Bunting, Partner, Moss Adams LLP
The emphasis on interpersonal, communication skills has grown as the work of accounting, finance and audit professionals has become more complex and more integral to business success. Today’s practitioners are increasingly asked to communicate in a way that helps managers use financial information to make sound business decisions and chart strategy. Professionals in the new global economy recognize the need to elevate communication skills as a must have from both new entrants and upper management.
The Speech Improvement Company has served many professionals in the fields of accounting, finance and auditing. We understand your needs and demands. Our approach is direct and practical and our expert coaches will train you in a group structure or one on one. Our personalized programs are streamlined to fit the demands of you and your company. Program running time is flexible to your needs and typically range from a half day to a full week intensive.
Topics typically covered will include:
FORMAL-INFORMAL PRESENTATION
*Speaking clearly
*Handling questions
*Organizing ideas and materials
*Controlling nervousness
*Presentation techniques
*Managing meetings more effectively
*Using visuals comfortably
BUILDING RELATIONSHIPS
*Interpersonal Style
*Understanding motivations and attitudes
*Identifying communications styles
*Solving problems
*Speaking Persuasively
*Building self-confidence
*Motivating employees and building dynamic teams
HANDLING CONFLICT
*Handling upset people
*Understanding the importance of attitude
*Speaking with a respectful, responsive style
*Controlling personal vs. professional behavior
*Managing non-verbal behavior
LEARNING FROM ACTING SKILLS
*Project a powerful presence
*Breathing, relaxation, visualization
*Learning to think fast on your feet
*Improving speech, voice, and accent
*Role playing vs. real playing
STRENGTHENING LISTENING SKILLS
*Learn the language of listening
*Make your colleagues and clients feel “heard”
*Rapport building
*Active vs. passive listening
*Understanding verbal and non-verbal cues
*Practice listening techniques
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